Nine Frequently Asked Questions for Canton Fair
Time：
2025-04-17
Check nine frequently asked questions that you may interested to know.
1. What’s your MOQ? (Minimum Order Quantity)
Response:
"Our standard MOQ is one 40HQ container for OEM/ODM orders, but we can offer lower quantities (e.g., 20 units) for trial orders.
2. What's the lead time for mass production?
Response:
"Typically 30-35 days after sample confirmation, depending on order volume and customization. Rush orders (20 days) may be possible with an expedited fee."
3. Do you offer OEM/ODM services?
Response:
"Yes! We specialize in OEM/ODM, including logo sewing/engraving, and functional modifications (e.g., added heating or Bluetooth). Share your requirements, and we'll provide a solution."
4. What certifications do your products have?
Response:
"Our chairs comply with CE, FCC, RoHS, and CB. We also provide FDA certification for the US market. All certifications can be shared upon request."
5. Can you provide samples? How long does sampling take?
Response:
"Yes, samples are available. Standard sampling takes 14 days (existing models) or 21 days (customized). "
6. What's your warranty policy?
Response:
"We offer 1 years warranty, covering motors and structural parts. After one year, we charge costs for spare parts"
7. How do you handle after-sales service (e.g., repairs)?
Response:
"We provide online troubleshooting guides, spare parts shipments. Critical issues are resolved within 72 hours."
8. What's your payment terms?
Response:
"Standard terms: 30% deposit, 70% before shipment. For long-term partners, we offer flexible options like TT, LC"
9. What makes your massage chairs unique vs. competitors?
Response:
"Our chairs combine 3D massage tech, zero-gravity positioning, and AI body scanning at competitive prices.
Click for more questions that you may want to know.
Contact Alice if you have more questions need to know: sales2@bohedianzi.com
Copyright© Bohe (Fujian) Electronic Technology Co., ltd SEO