FAQ
We are a factory that specialized in producing massage chair. Established in 2009, we have rich experience in manufacturing OEM/ODM orders. Our factory covers an area of over 55,000 square meters and we have 400-500 staffs now. If you want to get more information about us, please kindly check our introduction or company video on the website. We are in Fu’an city, Fujian Province, welcome to visit our factory.
Usually one year. We support free spare parts for faulty products (problem caused by our production) within one-year warranty. If the warranty expires, we can still support spare parts, but there will be a charge for those parts.
(1) Product failure caused by force majeure factors (such as flood, fire, thundering, earthquake and other natural disasters).
(2) Man-made damage, including the wrong use of power, failure to follow instructions for use and storage, wrong operation, improper transportation and etc,.
(1) Do not clean the massage chair with water or other detergents, wipe it with the dry towel.
(2)Do not hit, drag, or scratch the massage chair with hard objects.
(3)Unplug the power plug after use.
We don’t recommend having a massage within an hour of a meal. And please adjust the time and massage programs according to your preference and manual, overuse will shorten the lifespan of the product.
Folding the calf stand, and push the massage chair down to angle 45°and then move freely. Please pay attention to the environment when moving the chair, or it may hurt someone. And please do not move the chair when someone is sitting on it. Moving the chair may scratch the floor, so it’s recommended to put a blanket under the chair.
If you suffer from a disease, please check the product manual first, each of our product manuals indicates unsuitable for. If your disease is not mentioned, we recommend consulting your physician.
A: Check
1. Check the power plug
2.Check the power switch
3.Check the cord of control panel
4.Check the fuse
Solution
1.Adjust the plug again
2.Turn on the power switch
3.Connect the cord of control panel
4.Change the fuse
A: Major discomfort can often be attributed to either overuse or too strong massage intensity level. You can adjust the intensity of airbags or manipulator in the manual modes on your control panel(or remote). Once you become more comfortable and familiar with the massage, you can experiment and increase the levels of your massage intensity accordingly to find what works best for you.
If you take it slow and still experience pain or discomfort, we recommend consulting your physician before continuing use of the massage chair.
Studies have shown that 15-minute massage twice a week reduced anxiety and pressure while improving sleep quality. Additional studies have revealed that the use of massage chair reduces pain and muscle tension effectively.
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